Frequently Asked Questions

Yes, absolutely! All our grains and seeds are certified organic and responsibly sourced. We hold Soil Association certification, which means every product meets rigorous organic standards — from the soil it grows in to the packaging it arrives in.

All our grains and seeds are naturally gluten-free and safe for sensitive diets, including those with coeliac disease. However, we recommend checking individual product labels as we cannot guarantee a completely gluten-free production environment.

Our seeds and grains are sourced from certified organic farms around the world — including Bolivia for quinoa, Canada for flaxseeds, and Mexico for chia seeds. We maintain direct relationships with our farming partners and regularly audit their practices.

Yes! We deliver to all UK addresses with fast, reliable shipping and eco-friendly packaging. Standard delivery takes 2–4 business days, and we offer free delivery on all orders over £30.

Standard delivery is £3.99 for orders under £30. All orders over £30 qualify for free standard delivery. We also offer express next-day delivery for £5.99 if you need your order sooner.

Keep seeds in a cool, dry place away from direct sunlight to maintain freshness and flavour. Once opened, reseal the packet tightly or transfer to an airtight container. Most seeds last 6–12 months when stored correctly.

Yes! Freezing is a great way to extend the shelf life of seeds and grains, particularly flaxseeds which are high in oils. Store in an airtight container in the freezer for up to 12 months. Thaw at room temperature before use.

Yes, we offer hassle-free returns within 14 days of delivery for unopened products. Simply contact us at hello@appleberrystories.com and we'll arrange a return and full refund. Your satisfaction is our priority.

We recommend 1–2 tablespoons (10–20g) of seeds per day as part of a balanced diet. Seeds are nutrient-dense, so a little goes a long way! Sprinkle on porridge, salads, yoghurt or blend into smoothies for easy daily intake.

Our seeds and grains are suitable for most people including children, though we recommend consulting a healthcare provider for very young children (under 2 years). For older children, seeds can be ground or blended for easier digestion and nutrient absorption.